First-stay visit.
A short hello visit before their first stay, so your dog or cat can meet us, sniff around and see where they’ll sleep.
About this stay.
Every new guest starts with a hello visit. It’s a short, relaxed visit to our little home before their first night, so the place, the smells and the people aren’t brand new on the day you go away.
You come along too. We show you both around, talk through their routine and answer any questions you have. Dogs usually have a sniff around the garden, cats can stay in their carrier and just have a look if that’s easier.
If the visit shows us that a stay might not suit your pet, we’ll tell you honestly and talk through what might work better.
The visit
How a hello visit goes.
- Arrive
Say hello
Meet us at the door and come on in.
- Look around
Sniff the place out
The garden for dogs, the cat room for cats.
- Chat
Talk through their routine
Meals, walks, quirks and comforts.
- Plan
Pick their dates
Talk about the dates you have in mind.
- Leave
See you soon
Home again, with a familiar place waiting for next time.
Why we start with a visit.
A hello visit makes the first night much easier for everyone. Your pet has already smelled the place, met the people and seen where they’ll sleep. You’ve seen it too, and asked everything you wanted to ask.
It also helps us. We get to meet your pet before they stay, see how they react to a new place and make a plan that suits them from the very first hour.
What we’ll ask you
- What kind of stay you’re planning
- How they usually cope with new places
- Their routine at home
- The dates you have in mind
Bring along.
- Their lead or carrier
- A few of their favorite treats
- Any questions you’d like to ask
- Notes on their routine
- The dates you have in mind
First-stay visit questions.
Anything else? Call us, our phones are open every day.
Call (202) 555-0113Other stays.
All stays
Room for one more?
Tell us who’s staying, the dates you have in mind and how their day usually goes. We’ll plan their stay with you.